🔹 What types of VAT disputes do you handle? SARS VAT217 assessments Audit responses and document substantiation Objections and appeal submissions Penalty/interest disputes and remission applications 🔹 What are the chances of success? It depends entirely on the facts of your case and available documentation. We’ll assess upfront and won’t take on your matter unless we believe there’s a chance of success. 🔹 Are there guarantees? No — and you should be suspicious of anyone who offers one. SARS decisions are often inconsistent, and we work on a best-effort, good-faith basis, backed by strong technical 🔹 What is your turnaround time? We typically respond within 1 business day, and can start most cases within a few days — depending on scope and document readiness. 🔹 Do I need to inform my current accountant? Only if you want to. We operate discreetly and can work independently of your current accountant or bookkeeper. 🔹 What if SARS appoints a third party to withdraw funds from my bank account? This is known as a Third Party Appointment — usually issued under section 179 of the Tax Administration Act. It allows SARS to instruct your bank to withdraw funds directly from This can happen even while a dispute is in progress — especially if no formal suspension of payment has been lodged. We help you: Lodge Suspension of Payment requests where appropriate File urgent objections and appeals to stop enforced collection Communicate directly with SARS debt management Minimize business disruption and cash flow damage ❗ If you’ve received a letter or SMS from SARS threatening FINAL DEMAND or third party appointment — act immediately. Time is critical. 🔹 SARS completed the audit — but my refund still hasn’t been paid. What now? Unfortunately, this is a common issue. Even after you’ve submitted everything and SARS has completed the audit, they may still delay your VAT refund, often citing “further review” We help by: Escalating delayed refunds through SARS internal channels Drafting formal follow-ups and complaints Preparing case files for the Office of the Tax Ombud, where needed Identifying technical grounds to apply pressure under the Tax Administration Act In many cases, it’s not a matter of “if” you’ll get paid — it’s when, and how hard you push. 🔹 My VAT audit has been going on for months — what can I do? If SARS has not finalized your audit within a reasonable time (usually within 21–60 working days), it may be stuck internally, especially if escalated to senior verification or risk We assist by: Tracking and chasing audit case managers Submitting structured escalation letters to SARS Highlighting procedural non-compliance Pursuing closure where the audit is complete but SARS is inactive If your audit is more than 2 months old with no response — it’s time to act.